Server Engineering

Occasionally it becomes necessary to integrate new servers into the environment to support new or existing applications. The server infrastructure team is responsible for ensuring that new servers meet DUCOM’s exacting standards. The following standards minimize the risk to stored data while maximizing performance and end user experience:
  • Malware (viruses, spyware, etc.) detection and remediation.
  • Security settings, including operating system security patches and administrative lockdown
  • Backup system integration
  • Server health monitoring
  • Performance monitoring

You may request engineering support for new requirements by contacting our Technical Support Line at 215-762-1999 or through the DUCOM Technical Support Self Service Portal ( which requires your DrexelMed ID and password.