CoM-IT takes disaster recovery very seriously. All production servers are backed up each weeknight. Additionally, when a file is deleted from a server, it is kept within the backup system for 14 days.
To request a file restoration, please contact our Technical Support Line at 215-762-1999 or use the DUCOM Technical Support Self Service Portal (http://www.drexelmed.edu/help) which requires your DrexelMed ID and password. Please allow one full business day for a restoration to take place.