Contact Us

Primary Address

Primary Address

Queen Lane Campus Microcomputer Center

3 Parkway Building
1601 Cherry Street
11th Floor, Suite 11500
Philadelphia, PA 19102
215-255-7700
215-255-7702 fax

New College Building
245 North 15th Street
Suite 4138
Philadelphia, PA 19102
215-762-1999

Hours of Operation:
Monday to Friday from 8:00 a.m. to 5:00 p.m.

2900 Queen Lane
Philadelphia, PA 19129

Hours of Operation:
Monday to Thursday from 8:00 a.m. to midnight
Friday from 8:00 a.m. to 8:00 p.m.
Saturday from 10:00 a.m. to 9:30 p.m.
Sunday from 11:00 a.m. to midnight

Laptop Support:
Mon/Wed/Fri from 8:30 a.m. to 12:30 p.m.

Technical Support Assistance

For fastest reporting and response, go to Drexel University College of Medicine Technical Support Self Service Portal which requires your DrexelMed ID and password. To speak to a Technical Support representative during the hours of 8:00 a.m. to 5:00 p.m., Monday through Friday, call 215-762-1999.

Email

Email support requests to dmsupport@drexelmed.edu.
Feedback about it.drexelmed.edu can be emailed to itfeedback@drexelmed.edu.